The authenticate button is disabled, but that might be because I don’t know what the appropriate “admin URL” to add is, anyone know? The documentation isn’t particularly helpful here, it would be great to have screenshots of each filled out.
Also, is the appropriate “token” the api key, private token or public token? Apologies for newbie API questions, it’s not my bag. Thanks for any help!
Only admins see this. Note that this is optional. If there’s no appropriate admin url for a provider and you don’t fill this out, then it won’t appear on posts.
The appropriate token for Eventbrite is the private token.
I tried to just continue with the process, I can add a Source using the Org ID, however our ID contains text and numbers, so it’s orgname-#######. I’ve tried to import the source with an org ID containing text and just the numbers, and both give a 404 error:
error / import / (eventbrite) Failed to retrieve events from eventbrite: {“status_code”:404,“error_description”:“The organization_id you requested does not exist.”,“error”:“NOT_FOUND”}
I don’t know if this is to do with not authenticating, or is some other error, but I’m fairly confident that’s our org ID (even if I’ve had to try two versions of it).
Sorry I’ve been unresponsive here, it’s been a very busy period and these features are still in development. I’ll give you a detailed response on Monday (I’ve blocked out some time).
@carbonrich I just want to re-iterate that this is in beta and we won’t be able to provide you with proper support.
Your issue is indeed most likely using the wrong organization id. I know there are a few websites which say you can get it from a URL, however in most cases that’s incorrect. You can obtain it using the eventbrite API, which you can use through their live service here.