Coop down, wizard error: Unable to connect to Pavilion: Any subscriptions you have with Pavilion have been deactivated.


Discourse Version: tests-passed

Plugin Commit: latest-one

Steps to Reproduce

since went down, our cw pro subsription stopped working. WTF?
Why does the functionality of our sub requires constant license verification from your servers?



not applicable

Coop was down for an hour today; apologies about that. It is back online. Please refresh your subscription in the subscriptions admin panel and your subscription will work as normal.

We will be reviewing the way the subscriptions client handles failed connections in light of this incident. There should be a 48 hour window where a failed connection does not result in a loss of subscription access.

Just a note that your subscription features will continue to work as normal even if your subscription is not active. The wizards themselves will not have been affected by the brief outage in the subscription system.

Again, we’re sorry for any inconvenience caused. Please contact us at if you need any further assistance.